Lesson 28: Commitments, Monitoring, and Rewards - Slide  31

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Giving Rewards For The Right Thing

  • Most reward systems fail because of a simple error
  • People reward the result, not the behaviour
  • It’s a serious mistake
  • Create a reward system that rewards behaviour first and then results
  • Start with the golden rule of rewards:
  • Reward the behaviour you want to have happen

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